/* FTSTECH customer portal. Light and dark tokens; the theme follows the
   reader's system setting. */

/* The portal's faces, served from this origin (static/fonts/README.md: sources,
   hashes, OFL 1.1 texts at /assets/fonts/OFL-*.txt). swap shows the metric-
   matched fallback below while a face loads, so nothing moves when it arrives. */
@font-face{font-family:"Archivo";src:url("/assets/fonts/Archivo-Variable-latin.woff2") format("woff2");
  font-weight:100 900;font-stretch:62% 125%;font-style:normal;font-display:swap;
  unicode-range:U+0000-00FF,U+0131,U+0152-0153,U+02BB-02BC,U+02C6,U+02DA,U+02DC,U+0304,U+0308,U+0329,U+2000-206F,U+20AC,U+2122,U+2191,U+2193,U+2212,U+2215,U+FEFF,U+FFFD}
@font-face{font-family:"IBM Plex Mono";src:url("/assets/fonts/IBMPlexMono-Regular.woff2") format("woff2");
  font-weight:400;font-style:normal;font-display:swap}
@font-face{font-family:"IBM Plex Mono";src:url("/assets/fonts/IBMPlexMono-SemiBold.woff2") format("woff2");
  font-weight:600;font-style:normal;font-display:swap}
@font-face{font-family:"Archivo Fallback";src:local("Arial"),local("ArialMT"),local("Liberation Sans");
  size-adjust:98.81%;ascent-override:88.86%;descent-override:21.25%;line-gap-override:0%}
/* text at 600 and bolder (headings, names, buttons, table emphasis) gets a real bold
   face, matched to Archivo at that weight; synthetic bold of the regular face is
   3-11% narrower, so line counts changed when Archivo arrived */
@font-face{font-family:"Archivo Fallback";src:local("Arial Bold"),local("Arial-BoldMT"),local("Liberation Sans Bold");
  font-weight:600 699;size-adjust:96.2%;ascent-override:91.27%;descent-override:21.83%;line-gap-override:0%}
@font-face{font-family:"Archivo Fallback";src:local("Arial Bold"),local("Arial-BoldMT"),local("Liberation Sans Bold");
  font-weight:700 900;size-adjust:101.2%;ascent-override:86.76%;descent-override:20.75%;line-gap-override:0%}
@font-face{font-family:"IBM Plex Mono Fallback";src:local("Courier New"),local("CourierNewPSMT"),local("Liberation Mono");
  size-adjust:99.98%;ascent-override:102.52%;descent-override:27.51%;line-gap-override:0%}
:root{
  --bg:#fbfaf7;--hdr:#fbfaf7;--sf:#ffffff;--sf2:#f2efe8;--in:#fbfaf7;--ln:#e2ddd2;--ln2:#ece8df;
  --tx:#1a1f29;--hd:#0c1017;--mu:#5c6472;--fa:#757c8a;
  --sun:#e8a33c;--sunD:#c6832a;--sunT:#8f5a12;--sunBg:rgba(232,163,60,.14);--sunLn:rgba(232,163,60,.45);--onSun:#241704;
  --ok:#2f7d57;--okBg:rgba(63,154,109,.12);--okLn:rgba(63,154,109,.42);
  --bad:#b23b2e;--badBg:rgba(192,72,58,.09);--badLn:rgba(192,72,58,.42);
  --inf:#2f64ad;--infBg:rgba(59,116,196,.09);--infLn:rgba(59,116,196,.38);
  --focus:#0c1017;--shadow:0 14px 34px rgba(12,16,23,.18);--dim:rgba(12,16,23,.42);
  --maxw:1328px;
  --mono:"IBM Plex Mono","IBM Plex Mono Fallback",ui-monospace,"SF Mono",SFMono-Regular,Menlo,Consolas,"Liberation Mono",monospace;
  --sans:"Archivo","Archivo Fallback",-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,Helvetica,Arial,sans-serif;
  color-scheme:light;
}
@media (prefers-color-scheme:dark){
  :root{
    --bg:#0c1017;--hdr:#0f141c;--sf:#141a24;--sf2:#1a2130;--in:#0f141c;--ln:#242c39;--ln2:#1e2531;
    --tx:#e3e7ed;--hd:#ffffff;--mu:#9aa5b5;--fa:#7f8999;
    --sunT:#e8a33c;--sunBg:rgba(232,163,60,.12);--sunLn:rgba(232,163,60,.38);
    --ok:#5cc08f;--okBg:rgba(63,154,109,.15);--okLn:rgba(92,192,143,.38);
    --bad:#ee8378;--badBg:rgba(192,72,58,.15);--badLn:rgba(238,131,120,.38);
    --inf:#8ab1f0;--infBg:rgba(59,116,196,.17);--infLn:rgba(138,177,240,.38);
    --focus:#e8a33c;--shadow:0 16px 40px rgba(0,0,0,.6);--dim:rgba(0,0,0,.55);
    color-scheme:dark;
  }
}
*{box-sizing:border-box}
html{background:var(--bg)}
body{margin:0;background:var(--bg);color:var(--tx);font-family:var(--sans);font-size:14px;
  line-height:1.5;-webkit-font-smoothing:antialiased;min-height:100vh;display:flex;flex-direction:column}
a{color:var(--sunT)}
svg{flex:none}
.mono{font-family:var(--mono)}
:focus-visible{outline:2px solid var(--focus);outline-offset:2px}
.skip{position:absolute;left:-999px}
.skip:focus{left:16px;top:10px;position:fixed;z-index:100;background:var(--sf);color:var(--hd);
  padding:8px 14px;border-radius:4px;border:1px solid var(--ln)}
.vh{position:absolute!important;width:1px;height:1px;overflow:hidden;clip:rect(0 0 0 0);white-space:nowrap}

/* ---- header: brand lockup, nav, product, who, sign out ---- */
.hdr{position:sticky;top:0;z-index:50;display:flex;align-items:center;gap:16px;height:60px;
  padding:0 24px;background:var(--hdr);border-bottom:1px solid var(--ln)}
.brand{display:flex;align-items:center;gap:10px;color:var(--hd);flex:none;text-decoration:none}
.brand .mk{width:32px;height:auto;color:var(--hd)}
.brand .bt{display:flex;flex-direction:column;line-height:1.05}
.brand .bn{font-size:17px;font-weight:800;letter-spacing:-.01em}
.brand .bn b{font-weight:500}
.brand .tg{font-family:var(--mono);font-size:10px;color:var(--mu);margin-top:3px;white-space:nowrap}
.nav{display:flex;gap:15px;align-items:center;margin-left:4px;flex-wrap:nowrap}
.nav a{font-size:13.5px;color:var(--mu);font-weight:500;white-space:nowrap;height:60px;display:inline-flex;
  align-items:center;border-bottom:2px solid transparent;text-decoration:none}
.nav a:hover{color:var(--hd)}
.nav a.on{color:var(--hd);font-weight:600;border-bottom-color:var(--sun)}
.nav a .ct{font-family:var(--mono);font-size:10.5px;font-weight:600;color:var(--onSun);background:var(--sun);
  border-radius:9px;padding:0 5px;margin-left:5px;height:16px;display:inline-grid;place-items:center}
.hdr .rt{margin-left:auto;display:flex;align-items:center;gap:10px;flex:0 1 auto;min-width:0}
.who{display:flex;align-items:center;gap:9px;font-size:13px;color:var(--tx);min-width:0}
.who .av{flex:none;width:30px;height:30px;border-radius:50%;background:var(--sf2);border:1px solid var(--ln);display:grid;
  place-items:center;font-size:11.5px;font-weight:700;color:var(--hd)}
.who .wn{display:flex;flex-direction:column;line-height:1.2;min-width:0;max-width:30ch}
.who .wn small{font-size:11px;color:var(--mu)}
.who .wn .nm,.who .wn small,.prd .pn{white-space:nowrap;overflow:hidden;text-overflow:ellipsis;min-width:0}
.hdr .so,.hdr .so-btn{font-size:13px;color:var(--mu);font-weight:500;text-decoration:none;background:none;
  border:0;padding:0;font-family:inherit;cursor:pointer}
.hdr .so:hover,.hdr .so-btn:hover{color:var(--hd)}
.hdr form{margin:0;display:inline-flex;flex:none}
.hdr .so-btn,.hdr .so{white-space:nowrap}
.prd{display:inline-flex;align-items:center;gap:6px;height:28px;padding:0 10px;border:1px solid var(--ln);
  border-radius:999px;font-size:12.5px;font-weight:600;color:var(--hd);background:var(--sf);white-space:nowrap;flex:none;
  min-width:0;max-width:min(26ch,100%)}
.nav-toggle{position:absolute;left:-9999px}
.burger{display:none;margin-left:auto;width:40px;height:40px;border:1px solid var(--ln);border-radius:4px;
  place-items:center;color:var(--tx);cursor:pointer}
.burger svg{display:block}
.nav-toggle:focus-visible + .burger{outline:2px solid var(--focus);outline-offset:2px}
.menu{display:contents}
.pmain{flex:1 0 auto;width:100%;max-width:var(--maxw);margin:0 auto;padding:26px 28px 30px}
/* a long address, domain or hash has no break point: let it break anywhere
   rather than push its box (table cells keep break-word, so columns are not
   squeezed; the ticket and person columns below wrap and keep a floor) */
main{overflow-wrap:anywhere}
.pfoot{display:flex;gap:18px;align-items:center;flex-wrap:wrap;padding:14px 28px;border-top:1px solid var(--ln);
  font-size:12px;color:var(--mu)}
.pfoot a{color:var(--mu);text-decoration:none}
.pfoot a:hover{color:var(--hd);text-decoration:underline}
.pfoot .sp{margin-left:auto}

/* ---- page head: title, one meta line, actions and Help; tab strip ---- */
.phd{display:flex;align-items:flex-end;gap:14px;flex-wrap:wrap;margin-bottom:18px}
.phd h1,.phd .t{font-size:26px;font-weight:750;letter-spacing:-.02em;line-height:1.15;color:var(--hd);margin:0}
.phd .m{font-family:var(--mono);font-size:12px;color:var(--mu);margin-top:6px}
.phd .acts{margin-left:auto;display:flex;align-items:center;gap:10px;flex-wrap:wrap}
.help{display:inline-flex;align-items:center;gap:6px;color:var(--sunT);font-weight:600;font-size:13px;
  white-space:nowrap;text-decoration:none}
.help i{width:15px;height:15px;border-radius:50%;border:1.6px solid currentColor;display:inline-grid;
  place-items:center;font-style:normal;font-size:9.5px;font-weight:700}
.tabs{display:flex;gap:26px;border-bottom:1px solid var(--ln);margin:0 0 18px;flex-wrap:wrap}
.tabs > a,.tabs > span{height:40px;display:inline-flex;align-items:center;gap:7px;font-size:13.5px;font-weight:500;
  color:var(--mu);border-bottom:2px solid transparent;margin-bottom:-1px;white-space:nowrap;text-decoration:none}
.tabs .on{color:var(--hd);font-weight:600;border-bottom-color:var(--sun)}
.tabs .n{font-family:var(--mono);font-size:11px;color:var(--fa)}

/* ---- buttons ---- */
.b{display:inline-flex;align-items:center;gap:7px;font-family:var(--sans);font-size:13.5px;font-weight:600;
  height:36px;padding:0 15px;border:1.5px solid var(--ln);border-radius:3px;color:var(--tx);background:transparent;
  white-space:nowrap;flex:none;text-decoration:none;cursor:pointer}
.b.p{background:var(--sun);border-color:var(--sun);color:var(--onSun)}
.b.p:hover{background:var(--sunD);border-color:var(--sunD)}
.b:not(.p):hover{border-color:var(--hd)}
.b.sm{height:30px;padding:0 11px;font-size:12.5px}
.b.xs{height:26px;padding:0 9px;font-size:12px}
.b:disabled,.b.off{background:var(--sf2);border-color:var(--ln);color:var(--fa);cursor:not-allowed}
.b.dg{color:var(--bad);border-color:var(--badLn)}
.b.dgp{background:var(--bad);border-color:var(--bad);color:#fff}
.b.gh{border-color:transparent;color:var(--mu);padding:0 6px}
.b.w{width:100%;justify-content:center}
.lk{color:var(--sunT);font-weight:600;text-decoration:underline;text-underline-offset:3px;text-decoration-color:var(--sunLn)}
.why{font-size:12.5px;color:var(--mu)}

/* ---- cards, panels, grids ---- */
.cd{background:var(--sf);border:1px solid var(--ln);border-radius:8px;min-width:0}
.ch{display:flex;align-items:center;gap:10px;flex-wrap:wrap;padding:13px 18px;border-bottom:1px solid var(--ln2)}
.ch .ct{font-size:14.5px;font-weight:650;color:var(--hd);margin:0}
.ch .cm{font-family:var(--mono);font-size:11.5px;color:var(--fa)}
.ch .r{margin-left:auto;display:flex;gap:8px;align-items:center}
.cb{padding:16px 18px;display:flex;flex-direction:column;gap:12px}
.cf{display:flex;align-items:center;gap:10px;flex-wrap:wrap;padding:12px 18px;border-top:1px solid var(--ln2);
  background:var(--sf2);border-radius:0 0 8px 8px}
.cf .r{margin-left:auto;display:flex;gap:10px;align-items:center;flex-wrap:wrap}
.grid{display:grid;gap:16px}
.g2{grid-template-columns:repeat(2,minmax(0,1fr))}
.g3{grid-template-columns:repeat(3,minmax(0,1fr))}
.g4{grid-template-columns:repeat(4,minmax(0,1fr))}
.g21{grid-template-columns:minmax(0,2fr) minmax(0,1fr)}
.g12{grid-template-columns:minmax(0,1fr) minmax(0,2fr)}
.col{display:flex;flex-direction:column;gap:20px;min-width:0}
.row{display:flex;gap:12px;align-items:center;flex-wrap:wrap}
.eyb{font-family:var(--mono);font-size:11.5px;font-weight:500;letter-spacing:.16em;text-transform:uppercase;color:var(--sunT)}
.mu{color:var(--mu)}
.sm{font-size:12.5px}
.hn{font-size:12px;color:var(--mu);line-height:1.45}
.p{margin:0;line-height:1.55}

/* ---- pills ---- */
.pl{display:inline-flex;align-items:center;gap:5px;font-family:var(--mono);font-size:10.5px;font-weight:600;
  letter-spacing:.06em;text-transform:uppercase;padding:2px 8px;border-radius:999px;background:var(--sf2);
  color:var(--mu);border:1px solid var(--ln);white-space:nowrap;flex:none;line-height:1.5}
.pl.ok{background:var(--okBg);color:var(--ok);border-color:var(--okLn)}
.pl.wa{background:var(--sunBg);color:var(--sunT);border-color:var(--sunLn)}
.pl.in{background:var(--infBg);color:var(--inf);border-color:var(--infLn)}
.pl.bd{background:var(--badBg);color:var(--bad);border-color:var(--badLn)}

/* ---- tables ---- */
.tw{border:1px solid var(--ln);border-radius:8px;overflow:auto;background:var(--sf);position:relative}
.cd .tw{border:0;border-radius:0}
.cd > .tw:last-child,.cd > .tw:has(+ [hidden]:last-child){border-radius:0 0 7px 7px}
table.tb{border-collapse:collapse;width:100%;font-size:13px}
.tb th{text-align:left;padding:9px 14px;background:var(--sf2);font-family:var(--mono);font-size:10.5px;
  letter-spacing:.07em;text-transform:uppercase;color:var(--mu);font-weight:600;border-bottom:1px solid var(--ln);white-space:nowrap}
.tb td{padding:10px 14px;border-bottom:1px solid var(--ln2);vertical-align:top;color:var(--tx);line-height:1.4;overflow-wrap:break-word}
.tb td .s,.tb td .mono{overflow-wrap:anywhere}
.tb .tk a,.ppl .tb td:first-child>b{overflow-wrap:anywhere}
@media (min-width:641px){.tb .tk{min-width:14em}.ppl .tb td:first-child{min-width:12em}}
/* Company > People beside the roles card: ordinary addresses stay whole */
@media (min-width:1241px){.ppl .tb td:first-child{min-width:19em}}
.tb tr:last-child td{border-bottom:0}
.tb td.n,.tb th.n{text-align:right;font-variant-numeric:tabular-nums;white-space:nowrap}
.tb td .s{display:block;font-size:12px;color:var(--mu);margin-top:2px}

/* ---- forms ---- */
.fd{display:flex;flex-direction:column;gap:5px;min-width:0}
.fd label{font-size:13px;font-weight:600;color:var(--hd)}
.fd label .o{font-weight:500;color:var(--fa)}
.inp{height:38px;padding:0 11px;background:var(--in);border:1px solid var(--ln);border-radius:4px;font-size:14px;
  color:var(--tx);font-family:var(--sans);min-width:0;width:100%}
.inp:focus{border-color:var(--sun);box-shadow:0 0 0 2px var(--sunLn);outline:none}
.inp[aria-invalid="true"]{border-color:var(--bad);box-shadow:0 0 0 2px var(--badBg)}
.inp.mono{font-family:var(--mono);font-size:12.5px}
textarea.ta{min-height:84px;padding:9px 11px;background:var(--in);border:1px solid var(--ln);border-radius:4px;
  font-size:13.5px;color:var(--tx);line-height:1.5;font-family:var(--sans);width:100%;resize:vertical}
textarea.ta:focus{border-color:var(--sun);box-shadow:0 0 0 2px var(--sunLn);outline:none}
.ferr{font-size:12.5px;color:var(--bad);line-height:1.45}
.snip{font-family:var(--mono);font-size:11.5px;line-height:1.55;background:var(--sf2);border:1px solid var(--ln);
  border-radius:6px;padding:10px 12px;white-space:pre-wrap;overflow-wrap:anywhere;color:var(--tx)}
.ck{display:flex;gap:9px;align-items:flex-start;font-size:13.5px;line-height:1.45}
.ck input{accent-color:var(--sun);width:17px;height:17px;margin:1px 0 0}

/* ---- banners, empty state, stat tiles, list rows, definition list ---- */
.bnr{display:flex;gap:12px;align-items:flex-start;padding:12px 16px;border:1px solid var(--ln);
  border-left:4px solid var(--fa);border-radius:6px;background:var(--sf);font-size:13.5px;line-height:1.5}
.bnr .bi{flex:none;margin-top:1px}
.bnr b{color:var(--hd)}
.bnr .r{margin-left:auto;display:flex;gap:8px;align-items:center;flex:none}
.bnr.wa{border-left-color:var(--sun);background:var(--sunBg)}
.bnr.in{border-left-color:var(--inf);background:var(--infBg)}
.bnr.ok{border-left-color:var(--ok);background:var(--okBg)}
.bnr.bd{border-left-color:var(--bad);background:var(--badBg)}
.emp{border:1px dashed var(--ln);border-radius:8px;padding:28px 24px;text-align:center;color:var(--mu);
  background:var(--sf);font-size:13.5px;line-height:1.55}
.emp strong{display:block;color:var(--hd);font-size:15px;margin-bottom:4px}
.kp{background:var(--sf);border:1px solid var(--ln);border-radius:8px;padding:14px 16px;display:flex;
  flex-direction:column;gap:6px;min-width:0}
.kp .kl{font-family:var(--mono);font-size:10.5px;letter-spacing:.08em;text-transform:uppercase;color:var(--mu);
  font-weight:600;display:flex;gap:6px;align-items:center}
.kp .kv{font-size:26px;font-weight:750;letter-spacing:-.02em;color:var(--hd);line-height:1.1}
.kp .ks{font-size:12px;color:var(--mu);line-height:1.45}
.li{display:flex;gap:12px;align-items:flex-start;padding:12px 18px;border-top:1px solid var(--ln2)}
.li:first-child{border-top:0}
.li .ic{flex:none;width:32px;height:32px;border-radius:6px;background:var(--sf2);display:grid;place-items:center;color:var(--sunT)}
.li .lt{font-weight:600;color:var(--hd);font-size:13.5px}
.li.un .lt::before{content:"";display:inline-block;width:7px;height:7px;border-radius:50%;background:var(--sun);margin-right:7px;vertical-align:2px}
.li .ls{font-size:12.5px;color:var(--mu);margin-top:2px;line-height:1.45}
.li .lr{margin-left:auto;display:flex;gap:8px;align-items:center;flex:none}
.dl{display:grid;grid-template-columns:150px minmax(0,1fr);gap:8px 14px;font-size:13px;align-items:baseline;margin:0}
.dl dt{font-family:var(--mono);font-size:10.5px;letter-spacing:.07em;text-transform:uppercase;color:var(--mu);font-weight:600}
.dl dd{margin:0;color:var(--tx);display:flex;gap:6px;flex-wrap:wrap;align-items:center}
/* the dashboard: two columns and Recent activity; 120 px labels on Your organisation */
.dl.dl-org{grid-template-columns:120px minmax(0,1fr)}
.dash{align-items:start}
@media (max-width:960px){
  .g21.dash{grid-template-columns:minmax(0,1fr)}
}
.acts-l{list-style:none;margin:0;padding:0;display:flex;flex-direction:column;gap:8px;font-size:12.5px;line-height:1.45}
.acts-l b{color:var(--hd)}
/* the Help page */
.helpg{max-width:880px}
/* the severity tables' header names the product (up to 120 characters): it wraps */
#severity .tb th{white-space:normal;overflow-wrap:anywhere}
.hl{margin:0;padding-left:18px;display:flex;flex-direction:column;gap:8px;font-size:13.5px;line-height:1.55}
.kbd{font-family:var(--mono);font-size:11.5px;background:var(--sf2);border:1px solid var(--ln);border-radius:4px;padding:0 5px}

/* ---- the single-message pages (sign-in refused, signed out) ---- */
.msgpage{max-width:560px;margin:40px auto;display:flex;flex-direction:column;gap:14px}
.msgpage.cdp{margin-top:14px}
.msgpage h1{font-size:26px;font-weight:750;letter-spacing:-.02em;line-height:1.15;color:var(--hd);margin:0}

/* ---- earlier page components ---- */
.legacy h1{font-size:26px;font-weight:750;letter-spacing:-.02em;line-height:1.15;margin:0 0 4px;color:var(--hd)}
.legacy h2{font-size:17px;letter-spacing:-.01em;margin:30px 0 12px;color:var(--hd)}
.legacy p{margin:0}
.legacy{overflow-wrap:anywhere}
.muted{color:var(--mu);font-size:14px}
.eyebrow{font-family:var(--mono);font-size:12px;letter-spacing:.16em;text-transform:uppercase;color:var(--sunT)}
.btn{display:inline-flex;align-items:center;gap:.5em;font-family:var(--sans);font-size:14px;font-weight:600;
  padding:.6em 1.1em;border:1.5px solid transparent;border-radius:3px;cursor:pointer;text-decoration:none}
.btn-primary{background:var(--sun);color:var(--onSun);border-color:var(--sun)}
.btn-primary:hover{background:var(--sunD);border-color:var(--sunD)}
.btn-outline{background:transparent;color:var(--tx);border-color:var(--ln)}
.btn-sm{font-size:13px;padding:.4em .8em}
.card{border:1px solid var(--ln);border-radius:8px;padding:16px 18px;margin:12px 0;background:var(--sf);
  color:var(--tx);text-decoration:none}
.card h3,.card strong{color:var(--hd)}
.card-row{display:flex;align-items:center;gap:10px;flex-wrap:wrap}
.card-row .spacer{margin-left:auto}
.pill{display:inline-block;font-family:var(--mono);font-size:11px;font-weight:600;letter-spacing:.06em;
  text-transform:uppercase;padding:3px 9px;border-radius:999px;background:var(--sf2);color:var(--mu);
  border:1px solid var(--ln);vertical-align:middle}
.pill.ok{background:var(--okBg);color:var(--ok);border-color:var(--okLn)}
.pill.warn{background:var(--sunBg);color:var(--sunT);border-color:var(--sunLn)}
.pill.info{background:var(--infBg);color:var(--inf);border-color:var(--infLn)}
.pill.danger{background:var(--badBg);color:var(--bad);border-color:var(--badLn)}
.prog{height:8px;background:var(--sf2);border-radius:4px;overflow:hidden;margin-top:10px;border:1px solid var(--ln)}
.prog>i{display:block;height:100%;background:var(--sun)}
.tablewrap{overflow-x:auto;border:1px solid var(--ln);border-radius:8px;margin:12px 0;background:var(--sf);position:relative}
.tablewrap table{border-collapse:collapse;width:100%;font-size:14px;min-width:520px}
.tablewrap th,.tablewrap td{text-align:left;padding:11px 14px;vertical-align:top;border-bottom:1px solid var(--ln)}
.tablewrap thead th{background:var(--sf2);font-family:var(--mono);font-size:11px;letter-spacing:.07em;
  text-transform:uppercase;color:var(--mu);font-weight:600}
.tablewrap tbody tr:last-child td{border-bottom:none}
td.num{text-align:right;font-variant-numeric:tabular-nums;white-space:nowrap}
.form-card{background:var(--sf);border:1px solid var(--ln);border-radius:8px;padding:20px;margin:12px 0}
.field{margin-bottom:14px}
.field label{display:block;font-size:13px;font-weight:600;color:var(--hd);margin-bottom:5px}
.field input,.field select,.field textarea{width:100%;font-family:var(--sans);font-size:15px;color:var(--tx);
  background:var(--in);border:1px solid var(--ln);border-radius:4px;padding:.6em .7em}
.field input:focus,.field select:focus,.field textarea:focus{outline:2px solid var(--sun);outline-offset:1px;border-color:var(--sun)}
.field textarea{min-height:90px;resize:vertical}
.field-row{display:grid;grid-template-columns:1fr 1fr;gap:0 16px}
.field .snippet{font-family:var(--mono);font-size:12px;background:var(--sf2);padding:10px;border-radius:6px;
  overflow:auto;white-space:pre;border:1px solid var(--ln)}
.empty{border:1px dashed var(--ln);border-radius:8px;padding:24px;text-align:center;color:var(--mu);
  background:var(--sf);margin:12px 0}
.empty strong{display:block;color:var(--hd);font-size:15px;margin-bottom:4px}

/* ---- narrow screens: the nav folds behind the burger ---- */
@media (max-width:1180px){
  .hdr{padding:0 16px}
  .burger{display:grid}
  .menu{display:none;position:absolute;top:60px;left:0;right:0;flex-direction:column;align-items:stretch;
    background:var(--hdr);border-bottom:1px solid var(--ln);padding:6px 0 12px;box-shadow:var(--shadow)}
  .nav-toggle:checked ~ .menu{display:flex}
  .menu .nav{flex-direction:column;align-items:stretch;gap:0;margin:0}
  .menu .nav a{height:auto;padding:11px 24px;border-bottom:0;border-left:3px solid transparent}
  .menu .nav a.on{border-left-color:var(--sun)}
  .menu .rt{margin:8px 24px 0;flex-wrap:wrap}
}
@media (min-width:641px) and (max-width:1100px){
  .g4{grid-template-columns:repeat(2,minmax(0,1fr))}
}
@media (max-width:1240px){
  .g21.ppl{grid-template-columns:minmax(0,1fr)}
}
@media (max-width:640px){
  .tb thead{position:absolute;width:1px;height:1px;overflow:hidden;clip:rect(0 0 0 0);white-space:nowrap}
  table.tb,.tb tbody,.tb tr,.tb td{display:block;width:auto}
  .tb tr{padding:10px 16px;border-bottom:1px solid var(--ln2)}
  .tb tr:last-child{border-bottom:0}
  .tb td,.tb td.n,.tb td.nowrap-c,.tb td.acts-c{padding:3px 0;border:0;text-align:left;white-space:normal}
  .tb tr.sel{background:var(--sunBg)}
  .tb tr.editrow{background:var(--sf2)}
  .tb tr.sel td,.tb tr.editrow td{background:none}
  .tb td:empty{display:none}
  .tb td[data-l]::before{content:attr(data-l);font-family:var(--mono);font-size:10px;letter-spacing:.07em;
    text-transform:uppercase;color:var(--mu);font-weight:600;margin-right:8px}
  .tb tr.editrow td{padding:0}
  .pmain{padding:20px 16px 40px}
  .pfoot{padding:12px 16px}
  .pfoot .sp{margin-left:0}
  .g2,.g3,.g4,.g21,.g12,.field-row{grid-template-columns:1fr}
  .dl{grid-template-columns:1fr}
}

/* ---- the public landing page ---- */
.land{display:grid;grid-template-columns:minmax(0,1.15fr) minmax(0,.85fr);gap:44px;padding:30px 20px 36px;align-items:start}
.land-l{display:flex;flex-direction:column;gap:22px;padding-top:6px;min-width:0}
.land-l h1{font-size:38px;font-weight:800;letter-spacing:-.025em;line-height:1.08;color:var(--hd);max-width:380px;margin:0}
.land-l .lede{font-size:16px;max-width:52ch}
.land-l .stmt{max-width:56ch}
.land-l .note{font-size:13px;max-width:56ch}
.land-l .note svg{vertical-align:-2px}
.land-l .codehelp{max-width:56ch}
.land-l .codehelp .addr{white-space:nowrap} /* the sender on one line: never "no-" / "reply@..." on a phone */
.land-l .narrow{display:none}
.land-r .ch h2.ct{font-size:14.5px}
.held .cb{padding:26px 28px;gap:14px}
.held h1{font-size:21px;font-weight:750;letter-spacing:-.01em;line-height:1.2;color:var(--hd);margin:0}
.ico{width:36px;height:36px;border-radius:8px;background:var(--sunBg);color:var(--sunT);display:grid;place-items:center;flex:none}
.ico.bad{background:var(--badBg);color:var(--bad)}
@media (max-width:640px){
  .land{grid-template-columns:1fr;gap:14px;padding:2px 0 6px}
  .land-l{gap:14px;padding-top:0}
  .land-l h1{font-size:27px;letter-spacing:-.02em;line-height:1.12;max-width:none}
  .land-l .lede{font-size:14.5px}
  .land-l .note{font-size:12.5px}
  .land-l .note svg,.land-l .wide,.land-r{display:none}
  .land-l .narrow{display:block}
  .land-l .acts{flex-direction:column;align-items:stretch;gap:12px}
  .land-l .acts .b{width:100%;justify-content:center}
  .landing .pfoot a{display:none}
}

/* ---- organisation pages: first sign-in, waiting, company ---- */
.gap{height:16px}
.hd{color:var(--hd)}
.row.centre{justify-content:center;padding:14px 0 10px;align-items:flex-start}
.row.tight{gap:6px}
.nowrap{flex-wrap:nowrap}
.formcd{width:620px;max-width:100%}
.formcd .ch h1.ct{font-size:14.5px}
.msgcd{width:560px;max-width:100%}
.msgcd .cb{padding:26px 28px;gap:14px}
.msgcd h1.mt{font-size:21px;font-weight:750;color:var(--hd);margin:0;line-height:1.5}
.narrowcd{max-width:620px}
.grid.top{align-items:start}
.pick{border:1px solid var(--ln);border-radius:8px;background:var(--sf);padding:16px;display:flex;flex-direction:column;gap:8px;min-width:0}
.pick .pt{font-weight:700;color:var(--hd);font-size:15px;display:flex;gap:8px;align-items:center;flex-wrap:wrap;row-gap:6px;min-width:0}
/* a long product name wraps beside its icon; the Selected badge sits right
   beside the name and drops to the next line when the name fills the row */
.pick .pt .pnm{flex:1 1 0;min-width:0;max-width:max-content}
.pick .pd{font-size:13px;color:var(--mu);line-height:1.5}
.pick .pa{margin-top:auto;padding-top:6px}
.tb tr.sel td{background:var(--sunBg)}
.tb tr.editrow td{background:var(--sf2)}
.tb td.acts-c{text-align:left;white-space:nowrap}
.tb form{margin:0;display:inline}
.tb tr.editrow form{display:flex;flex-direction:column;gap:10px}
.tb tr.editrow form.row{flex-direction:row;align-items:center;justify-content:space-between}
.rowform{padding:14px 18px;border-bottom:1px solid var(--ln2);background:var(--sf2);display:flex;flex-direction:column;gap:10px}
.rowform form{display:flex;flex-direction:column;gap:10px}
fieldset.roles{border:0;margin:0;padding:0;display:flex;gap:16px;flex-wrap:wrap}
.lbl{font-size:13px;font-weight:600;color:var(--hd);padding:0;margin-bottom:4px;width:100%}
.roles-dl{grid-template-columns:90px minmax(0,1fr)}
ol.steps{margin:0;padding:0;list-style:none;counter-reset:st;display:flex;flex-direction:column;gap:8px;font-size:13px}
ol.steps li{counter-increment:st;display:grid;grid-template-columns:28px 1fr;gap:0 14px}
ol.steps li::before{content:counter(st);font-family:var(--mono);font-size:10.5px;color:var(--mu);font-weight:600;padding-top:2px}

/* ---- the product step: product cards and the ticket's product choice ---- */
.pstep .pick{cursor:pointer}
.pick:has(input:checked){border-color:var(--sun);box-shadow:0 0 0 2px var(--sunLn)}
.pick:has(input:focus-visible){outline:2px solid var(--sun);outline-offset:2px}
.pick .sel{display:none}
.pick:has(input:checked) .sel{display:inline-flex}
.pstep[aria-invalid="true"]{border-color:var(--bad)}
.fd .seg{align-self:flex-start}
.seg{display:inline-flex;border:1px solid var(--ln);border-radius:4px;overflow:hidden;flex:none;flex-wrap:wrap;gap:1px;
  background:var(--ln);max-width:100%}
.seg label{display:flex;flex:1 1 auto;cursor:pointer;min-width:0}
/* a long choice (a product name FTSTECH sets, up to 120 characters) wraps; a
   one-line choice keeps its 34 px */
.seg label span{flex:1;justify-content:center;min-height:34px;padding:6px 13px;display:inline-flex;align-items:center;font-size:13px;font-weight:500;color:var(--mu);background:var(--in);text-align:center;overflow-wrap:anywhere}
.seg input:checked+span{background:var(--sunBg);color:var(--hd);font-weight:650;box-shadow:inset 0 -2px 0 var(--sun)}
.seg input:focus-visible+span{outline:2px solid var(--sun);outline-offset:-2px}
.seg[aria-invalid="true"]{border-color:var(--bad)}

/* ---- requests: the kind chooser shows the chosen kind's form ---- */
.reqf .kstep{margin:18px 0 10px}
.reqf .kinds .pick{cursor:pointer}
.reqf .kinds[aria-invalid="true"] .pick{border-color:var(--bad)}
.reqf .kf{display:none}
.reqf:has(input[name="kind"][value="evaluation"]:checked) .kf-evaluation,
.reqf:has(input[name="kind"][value="demo"]:checked) .kf-demo,
.reqf:has(input[name="kind"][value="quote"]:checked) .kf-quote,
.reqf:has(input[name="kind"][value="services"]:checked) .kf-services{display:block}
.reqf .kfb{gap:16px}
.reqf .aup{display:none;margin-top:6px}
.reqf:has(input[name="edition"][value="local-ai"]:checked) .aup-local-ai{display:flex}
.reqf fieldset.kinds-help{border:0;margin:0;padding:0;min-width:0}
.reqf .helpk{gap:8px}
.reqf .helpk .ck{font-weight:400;color:var(--tx)}
.drw{display:block;margin-top:6px;font-size:12px;font-style:italic;color:var(--mu)}
@supports not selector(:has(*)){
  .reqf .kf{display:block;margin-bottom:16px}
  .reqf .aup{display:flex}
}

/* ---- support: severity chips, the picker, the thread and the desk ---- */
[hidden]{display:none!important}
.sv{display:inline-flex;align-items:center;gap:5px;font-family:var(--mono);font-size:10.5px;font-weight:700;
  letter-spacing:.04em;padding:2px 8px;border-radius:4px;white-space:nowrap;flex:none;line-height:1.5;border:1px solid}
.sv.s1{background:var(--bad);border-color:var(--bad);color:#fff}
.sv.s2{background:var(--badBg);border-color:var(--badLn);color:var(--bad)}
.sv.s3{background:var(--sunBg);border-color:var(--sunLn);color:var(--sunT)}
.sv.s4{background:var(--sf2);border-color:var(--ln);color:var(--mu)}
.sv.pr{border-style:dashed}
.due{display:inline-flex;align-items:center;gap:5px;font-size:12px;font-weight:600;color:var(--tx)}
.due.mu{color:var(--mu)}
.sevpick{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:8px}
.sevpick .sp{border:1px solid var(--ln);border-radius:6px;padding:9px 10px;background:var(--in);display:flex;
  flex-direction:column;gap:4px;min-width:0;cursor:pointer;font-weight:400}
.sevpick .sp:has(input:checked){border-color:var(--sun);box-shadow:0 0 0 2px var(--sunLn)}
.sevpick .sp:has(input:focus-visible){outline:2px solid var(--sun);outline-offset:2px}
.sevpick .sp.x{opacity:.55;cursor:not-allowed}
.sevpick .sp .sd{font-size:11.5px;color:var(--mu);line-height:1.4}
.sevpick .sp .sx{font-size:11.5px;color:var(--tx);font-weight:600;line-height:1.4}
.sevpick[aria-invalid="true"] .sp{border-color:var(--bad)}
.tform .s1w,.raisef .s1w,.tform .sev-ab{display:none}
.tform:has(input[name="severity"][value="S1"]:checked) .s1w,
.raisef:has(input[name="severity"][value="S1"]:checked) .s1w{display:flex}
.tform:has(input[name="product"][value="account_billing"]:checked) .sev-ab{display:flex}
.tform:has(input[name="product"][value="account_billing"]:checked) .sev-ch{display:none}
.tform:has(input[name="product"][value="account_billing"]:checked) .verf{visibility:hidden}
.tform .ntb{gap:14px}
.pvgrid{grid-template-columns:repeat(3,minmax(0,1fr));align-items:start}
textarea.ta.tall{min-height:120px}
.tk{display:flex;flex-direction:column;min-width:160px}
.tk a{color:var(--tx);text-decoration:none}
.tk a:hover{text-decoration:underline}
.tk a b{color:var(--hd)}
.tg{margin-top:6px}
.tlist .flt{padding:10px 18px}
select.inp{appearance:none;-webkit-appearance:none;padding-right:30px;background-image:url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='10' height='6' viewBox='0 0 10 6'%3E%3Cpath d='M1 1l4 4 4-4' fill='none' stroke='%238a8f9c' stroke-width='1.5' stroke-linecap='round' stroke-linejoin='round'/%3E%3C/svg%3E");background-repeat:no-repeat;background-position:right 11px center;background-size:10px 6px}
.tlist .flt .inp{height:34px}
.thread .ch .back{display:none}
.slap{display:flex;gap:14px;align-items:center;flex-wrap:wrap;padding:10px 14px;border:1px solid var(--ln);
  border-radius:8px;background:var(--sf2);font-size:12.5px}
.slap.col2{flex-direction:column;align-items:stretch}
.slap .dl{grid-template-columns:130px minmax(0,1fr)}
.msg{border:1px solid var(--ln);border-radius:8px;background:var(--sf)}
.msg .mh{display:flex;gap:10px;align-items:center;flex-wrap:wrap;padding:10px 14px;border-bottom:1px solid var(--ln2);
  font-size:12.5px;color:var(--mu)}
.msg .mh b{color:var(--hd);font-size:13px}
.msg .mh .mr{margin-left:auto}
.msg .mb{padding:12px 14px;font-size:13.5px;line-height:1.55;white-space:pre-wrap;overflow-wrap:anywhere}
.msg.ft{border-color:var(--sunLn)}
.msg.ft .mh{background:var(--sunBg)}
.msg.nt{border-style:dashed;border-color:var(--infLn);background:var(--infBg)}
details.raise summary{cursor:pointer;font-size:13px;font-weight:600;color:var(--sunT)}
details.raise form{display:flex;flex-direction:column;gap:10px;margin-top:10px}
.desk{grid-template-columns:minmax(0,1.15fr) minmax(0,1fr)}
.qbar{flex-direction:row;flex-wrap:wrap;align-items:center;padding:12px 18px}
.qbar .qf{flex:1;min-width:180px;margin:0}
.qbar .inp{height:34px}
.seg a{display:flex;flex:1 1 auto;text-decoration:none}
.seg a span{flex:1;justify-content:center;height:34px;padding:0 13px;display:inline-flex;align-items:center;font-size:13px;font-weight:500;color:var(--mu);
  background:var(--in);white-space:nowrap}
.seg a.on span{background:var(--sunBg);color:var(--hd);font-weight:650;box-shadow:inset 0 -2px 0 var(--sun)}
.asg{display:flex;gap:6px;align-items:center;margin:0 0 0 auto;min-width:0;max-width:100%}
.asg select{min-width:0;max-width:100%}
.inp.sm{height:30px;font-size:12.5px;width:auto}
.cf select.inp.sm{width:auto}
.dimbg{position:fixed;inset:0;z-index:80;background:var(--dim);display:flex;justify-content:center;align-items:flex-start;
  padding:60px 16px;overflow:auto}
.dlg{width:600px;max-width:100%;background:var(--sf);border:1px solid var(--ln);border-radius:10px;box-shadow:var(--shadow);margin:0}
.dlg .dh{padding:16px 20px 4px;font-size:17px;font-weight:700;color:var(--hd)}
.dlg .db{padding:8px 20px 16px;display:flex;flex-direction:column;gap:12px;font-size:13.5px;line-height:1.55}
.dlg .dfo{display:flex;justify-content:flex-end;gap:10px;padding:12px 20px;border-top:1px solid var(--ln2);background:var(--sf2);
  border-radius:0 0 10px 10px;flex-wrap:wrap;align-items:center}
.dlg .sevpick{grid-template-columns:repeat(2,minmax(0,1fr))}
.dlg fieldset.tmpl{border:0;margin:0;padding:0;min-width:0;gap:8px}
@supports not selector(:has(*)){
  .tform .sev-ab{display:flex}
}
@media (max-width:1100px){
  .pvgrid{grid-template-columns:repeat(2,minmax(0,1fr))}
}
@media (max-width:1180px){
  .desk,.g12.tkt{grid-template-columns:minmax(0,1fr)}
  .tkt.has-sel .tlist,.desk.has-sel .tlist,.tkt .pick-one,.desk .pick-one{display:none}
  .thread .ch .back{display:inline-flex;width:100%;font-size:12.5px;font-weight:600}
}
@media (max-width:640px){
  .sevpick{grid-template-columns:1fr 1fr}
  .pvgrid{grid-template-columns:1fr}
  .thread .ch .cm{margin-left:0}
  .asg{margin-left:0}
}

/* ---- approvals: the queue beside the chosen item ---- */
.apq{grid-template-columns:minmax(0,1.25fr) minmax(0,1fr)}
.apq-n{margin-bottom:16px}
.apdl{grid-template-columns:120px minmax(0,1fr)}
.ok-t{color:var(--ok);display:inline-flex;align-items:center;gap:3px}
.bad-t{color:var(--bad);display:inline-flex;align-items:center;gap:3px}
.wfull{width:100%}
.tb td.nowrap-c{white-space:nowrap}
.apq .cf{flex-direction:column;align-items:stretch}
.apq .cf .r{justify-content:flex-end}
@media (max-width:1180px){
  .apq{grid-template-columns:1fr}
}

/* ---- audit log: the filter row, the entries and the chosen entry ---- */
.bnr form.r{margin:0 0 0 auto}
.afl{padding-bottom:10px}
.afl form{margin:0}
.srch{position:relative;flex:1;min-width:0}
.srch svg{position:absolute;left:11px;top:50%;transform:translateY(-50%);color:var(--mu);pointer-events:none}
.srch .inp{height:34px;padding-left:32px}
.afr{align-items:center}
.srchf{flex:1;min-width:0;margin:0}
.pmenu{position:relative;flex:none}
.pmenu summary{list-style:none;cursor:pointer;display:inline-flex;align-items:center;gap:8px;white-space:nowrap;user-select:none}
.pmenu summary::-webkit-details-marker{display:none}
.pmenu summary::after{content:"";border:4px solid transparent;border-top-color:var(--mu);margin-top:4px}
.inp.per{height:34px;width:auto}
.pmlist{position:absolute;right:0;top:calc(100% + 4px);z-index:30;min-width:170px;background:var(--sf);border:1px solid var(--ln);
  border-radius:6px;box-shadow:var(--shadow);padding:4px 0;display:flex;flex-direction:column}
.pmlist a{padding:7px 12px;font-size:13px;color:var(--tx);text-decoration:none;white-space:nowrap}
.pmlist a:hover,.pmlist a:focus-visible{background:var(--sf2)}
.pmlist a.on{font-weight:650;color:var(--hd);box-shadow:inset 3px 0 0 var(--sun)}
.tb a.rl{color:var(--tx);text-decoration:none}
.tb a.rl:hover{text-decoration:underline}
/* a name, organisation or target with no break point wraps inside its column
   (a one-word family name made the table scroll at 768 px); each keeps a floor
   so ordinary names stay whole. Five columns with those floors need about
   720 px, so up to 800 px each entry is a small card, as on a phone */
#a-t td[data-l="Who"],#a-t td[data-l="Organisation"],#a-t td[data-l="Target"]{overflow-wrap:anywhere}
@media (min-width:801px){
  #a-t td[data-l="Who"]{min-width:11em}
  #a-t td[data-l="Organisation"]{min-width:6em}
  #a-t td[data-l="Target"]{min-width:6.5em}
}
@media (min-width:641px) and (max-width:800px){
  #a-t thead{position:absolute;width:1px;height:1px;overflow:hidden;clip:rect(0 0 0 0);white-space:nowrap}
  table#a-t,#a-t tbody,#a-t tr,#a-t td{display:block;width:auto}
  #a-t tr{padding:10px 16px;border-bottom:1px solid var(--ln2)}
  #a-t tr:last-child{border-bottom:0}
  #a-t td,#a-t td.nowrap-c{padding:3px 0;border:0;text-align:left;white-space:normal}
  #a-t tr.sel{background:var(--sunBg)}
  #a-t tr.sel td{background:none}
  #a-t td:empty{display:none}
  #a-t td[data-l]::before{content:attr(data-l);font-family:var(--mono);font-size:10px;letter-spacing:.07em;
    text-transform:uppercase;color:var(--mu);font-weight:600;margin-right:8px}
}
.apg{flex-direction:row;gap:18px;padding-top:10px;padding-bottom:10px;border-top:1px solid var(--ln2)}
.asel{border-top:1px solid var(--ln2)}
.asel .sh{font-weight:650}
.adl{grid-template-columns:130px minmax(0,1fr)}
.adl dd{overflow-wrap:anywhere}
@media (max-width:640px){
  .afr{flex-wrap:wrap}
  .afr .srchf{flex:1 1 100%}
  .pmlist{right:auto;left:0}
  .apdl,.adl{grid-template-columns:1fr}
}